GDL88 takes the protection of every member's personal data seriously. This document clearly explains what we collect, how we use it, and your rights as a member regarding your personal data.
Six core principles that underpin how GDL88 manages the personal data of every member in Malaysia
All data transmitted between your device and GDL88's servers is protected by 256-bit SSL encryption — the same standard used by major banks in Malaysia. No third party can intercept or read your information in transit.
GDL88 never sells, rents, or commercialises members' personal data to any third party for marketing or any other purposes. Your data belongs to you, and we only use it to deliver the services you have signed up for.
We believe you have every right to know exactly what data we hold about you, why we hold it, and how long we keep it. GDL88's Privacy Policy is written in clear, plain language — not confusing legal jargon.
As a GDL88 member, you have the right to request access to your data, make corrections, or apply for deletion of your personal data. All requests are processed within three business days through the GDL88 support team.
GDL88 members' personal data is stored on servers protected by strict access controls, intrusion detection systems, and regular backups. Even internal staff access to member data is restricted strictly to job-related needs.
GDL88's Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We view data protection not merely as a legal obligation, but as a moral responsibility to every member who places their trust in us.
Important Note: By registering a GDL88 account, you agree to this Privacy Policy and the way we process your personal data as described herein. Please read this document carefully, as it explains your rights and responsibilities regarding personal data on the GDL88 platform.
GDL88 ("Platform", "We") is fully committed to protecting the privacy of every individual who uses our services. This Privacy Policy ("Policy") sets out in detail how GDL88 collects, stores, uses, and protects the personal data of members who register and use our online betting platform in Malaysia.
This policy applies to all individuals who interact with GDL88 through any channel — including our official website, mobile app, customer support via live chat or email, and all products and services we offer to Malaysian players. This covers all game categories on GDL88 — Sports Betting, Live Casino, table games, slots, cricket, virtual sports, and the VIP programme.
GDL88 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection regulations in Malaysia. We take a proactive approach to data protection — meaning we don't just meet the minimum legal requirements, but continually strive to go beyond those standards in the best interests of our members.
This Privacy Policy forms part of the overall agreement between you and GDL88. It should be read together with Terms & Conditions GDL88. In the event of any conflict between this document and any other document, this Privacy Policy shall prevail for all matters relating to personal data.
GDL88 only collects personal data that is strictly necessary to operate our services safely and effectively. We do not collect excessive data or data that is irrelevant to the operation of our platform.
| Data Type | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Age and identity verification (KYC) |
| Contact Information | Malaysian phone number, email address | Account verification, notifications, customer support |
| Financial Information | E-wallet account name, bank account number (masked) | Processing deposits and withdrawals |
| Login Information | Username, password (encrypted) | Account security and access |
| Communication Records | Support conversation history, emails | Issue resolution and service records |
When you use the GDL88 platform, our systems automatically collect certain technical information required for platform operations:
Important Note Regarding Financial Information: GDL88 does not store your full bank account number, debit card number, or e-wallet password. All sensitive financial information is processed through licensed and certified third-party payment providers — including Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX providers. GDL88 receives only transaction confirmation, not your full financial details.
GDL88 uses the personal data we collect solely for legitimate purposes related to platform operations and member services. The following are the primary purposes for which your data is used:
GDL88 does not use your personal data for purposes unrelated to platform operations or that you did not consent to at registration. You may opt out of marketing communications at any time through your account settings.
GDL88 does not sell, rent, or commercialise members' personal data to any third party for marketing purposes or any purpose unrelated to the operation of our platform. This is a commitment we have never compromised on.
However, there are limited situations where GDL88 needs to share data with certain parties in order to operate our services. All such data sharing is subject to strict confidentiality and data protection agreements:
GDL88 works with third-party service providers that are essential to platform operations — including payment providers (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX), technology infrastructure providers, and security service providers. These providers receive only the minimum data necessary to carry out their services and are contractually bound not to use it for any other purpose.
GDL88 may disclose members' personal data when required to do so by Malaysian law, court order, or a directive from a legitimate government authority. In all such cases, GDL88 will endeavour to notify the member of the disclosure unless prohibited from doing so by law.
GDL88 is not responsible for the privacy practices of any third-party websites or services you may access via links on our platform. We encourage you to read the privacy policy of each service you use separately.
GDL88 invests seriously in security infrastructure to protect every member's personal data. Our security measures span technical, operational, and organisational layers:
What You Need to Do: Keeping your GDL88 account secure is a shared responsibility. Use a strong, unique password, enable 2FA, and never share your login credentials with anyone. Contact GDL88 support immediately if you suspect your account has been accessed without authorisation.
GDL88 retains members' personal data only for as long as necessary for the purposes outlined in this Privacy Policy, or as required by applicable Malaysian law. Our general principle is to keep the minimum data needed, for the minimum period necessary.
While your GDL88 account is active, we retain all data necessary to provide our services to you. This includes profile information, transaction history, betting records, and customer support records.
After a GDL88 account is closed at a member's request, primary personal data will be deactivated and rendered inaccessible for operational purposes within 30 days. However, financial transaction records and betting activity history may need to be retained for up to seven (7) years following account closure to comply with anti-money laundering laws and financial audit requirements in Malaysia.
Technical logs and session data are typically retained for 90 days for security and technical troubleshooting purposes. Non-essential cookie data (such as user preference cookies) is stored according to the settings you choose and can be deleted at any time through your browser.
GDL88 uses cookies and similar tracking technologies to ensure the platform functions correctly and to deliver a better user experience. Cookies are small text files stored on your device when you visit the GDL88 platform.
You can manage cookie settings through your browser. However, disabling certain cookies may affect the functionality of the GDL88 platform. For instructions on managing cookies in your browser, please refer to your browser's documentation.
As a GDL88 member and as an individual whose personal data we process, you have the following rights, which GDL88 is committed to respecting and upholding:
You have the right to request a copy of all personal data GDL88 holds about you. This request will be processed within three business days.
If any personal data we hold about you is inaccurate or out of date, you have the right to request an immediate correction.
You may request deletion of your personal data in certain circumstances. Such requests are subject to applicable legal data retention obligations.
You have the right to object to the processing of your data for specific purposes, such as direct marketing, at any time.
You may request a copy of your data in a machine-readable format for the purpose of transferring it to another platform.
In certain circumstances, you may request that GDL88 restrict how we process your personal data while a dispute is being resolved.
To exercise any of the rights above, please contact the GDL88 support team via live chat or email at support@gdl88.online by stating the right you wish to exercise along with your account information. GDL88 is committed to processing all requests within three (3) business days.
The GDL88 platform is intended exclusively for adults aged 18 and above. GDL88 does not knowingly collect or process the personal data of individuals under the age of 18. Should we discover that personal data belonging to someone under 18 has been collected inadvertently, we will take immediate steps to delete that data and close the account in question.
If you are a parent or guardian who believes your child has registered a GDL88 account without permission, please contact us immediately through our customer support. We will respond promptly to resolve the matter.
If you suspect someone under the age of 18 is using the GDL88 platform, please contact our support team immediately at support@gdl88.online. GDL88 takes the protection of minors extremely seriously.
GDL88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data protection practices, evolving legal requirements, or changes to the services we offer. The latest version of the Privacy Policy will always be available on this page, with the most recent update date shown at the top.
For changes deemed material that significantly affect your rights or obligations, GDL88 will endeavour to notify members via in-platform notifications or by email to the address registered to your account. However, it remains your responsibility to review this Privacy Policy periodically.
Your continued use of the GDL88 platform after any changes to this Privacy Policy are published will be deemed as your acceptance of the updated policy. If you do not agree with the changes made, you have the right to close your GDL88 account and request deletion of your personal data in accordance with the rights set out in Section 8.
Our recommendation: Bookmark this GDL88 Privacy Policy page and check back every few months. Minor changes to a privacy policy can have significant implications for how your personal data is managed. Staying informed is the best way to protect your privacy.
If you have any questions, concerns, or complaints regarding GDL88's Privacy Policy or how we handle your personal data, please reach out to us through the following channels:
The GDL88 data privacy team is committed to responding to all privacy-related enquiries within three (3) business days. For more serious concerns or those requiring in-depth investigation, we may need additional information from you, and the process may take up to 14 business days.
We encourage you to reach out to us directly before taking any other action. The GDL88 team is always ready to listen and resolve any data privacy concerns promptly and responsibly.